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Zapp! The Lightning of Empowerment: How to Improve Productivity, Quality, and Employee Satisfaction | 
 enlarge | Authors: William Byham, Jeff Cox
Publisher: Ballantine Books
Category: Book
List Price: $13.95
Buy Used: $0.31
You Save: $13.64 (98%)
New (51) Used (63) Collectible (2) from $0.31
Rating:  45 reviews
Sales Rank: 18287
Media: Paperback
Edition: Revised
Number Of Items: 1
Pages: 224
Shipping Weight (lbs): 0.4
Dimensions (in): 7.9 x 4.8 x 0.6
ISBN: 0449002829
Dewey Decimal Number: 650.13
EAN: 9780449002827
ASIN: 0449002829
Publication Date: November 11, 1997
Availability: Usually ships in 1-2 business days
Shipping: Expedited shipping available
Shipping: International shipping available
Condition: ** Possible marking on cover. 100% Satisfaction guaranteed on all purchases.
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Product Description
Most managers know that revitalization in their companies must occur from the ground up. But how to get that message to employees without applying the kind of pressure that makes them even less productive? The answer is empowerment. In this motivating book, you will find specific strategies designed to help you encourage responsibility, acknowledgment, and creativity so that employees feel they "own" their jobs. It's all here, in an accessible guide for the successful managers of tomorrow.
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| Customer Reviews: Read 40 more reviews...
 ZAPP! ROCKS! July 25, 2008
This book is completely transforming my management force. My managers are more employee focused and the results are naturally falling in line. I highly reccommend it.
Zapp! is a most important resource. June 29, 2008
Zapp! The Lightning of Empowerment should be the first stop on your path to better management of employees. The concepts presented in this book are prerequisites for manager training and I highly recommend all managers and supervisors to buy it and study it. Don't be put off by the fairy tale story line. It does a great job of teaching basic skills that most other books and programs fail to provide.
 Zapp January 2, 2008
Not the issue I thought when ordered but still useful for general message of the ZAPP theroy
 love to read August 25, 2007
I used this in training sessions with my managers. Great book and worth reviewing/re-reading from time to time.
Easy Lessons Equal Coachable Moments February 24, 2007
1 out of 1 found this review helpful
The reason I like this book is that it breaks many management and supervisory roles into very simple actions that create perfect coaching goals. As a Leadership Coach I am able to use samples of this book to assist in drawing a picture of the behaviours that we want our managers and supervisors to perform; (Much more fun than our current list of competencies.) The book is not quite as strong when discussing organizational change but it does demonstrate that all organizational change must start at the base of the organization with support from the Top. A simple read with great messages.
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